Amazing stories from our Volunteers supporting the COVID-19 response

Mon ambulance est une lumière dans la nuit

Pour moi, c’est simple. Tu appliques le protocole. Je suis préparé. Je suis formé. Pas besoin de réfléchir. Tu réponds… Read more “Mon ambulance est une lumière dans la nuit”

SISU
Croix-Rouge de Belgique
Généralement, quand il y a deux fous dans la pièce, ils finissent par bien s’entendre

Chaque cas est différent. Depuis le début de l’épidémie, le centre d’appel fédéral reçoit onze mille appels par jour. Nous, on… Read more “Généralement, quand il y a deux fous dans la pièce, ils finissent par bien s’entendre”

SISU
Croix-Rouge de Belgique
He visto los dos extremos del ser humano: el dedicado y solidario y el que da la espalda

¿Cuál ha sido tu experiencia de voluntariado en Covid-19?  Hola soy Sofia Mallorgas Formo parte del grupo de Voluntariado Social… Read more “He visto los dos extremos del ser humano: el dedicado y solidario y el que da la espalda”

Sofia Mallorgas
Spanish Red Cross
He aprendido que no es un juego, que no es un virus común y corriente

¿Cuál ha sido tu experiencia de voluntariado en Covid-19? Cuéntanos tu historia Actualmente estoy prestando servicio en lo que es… Read more “He aprendido que no es un juego, que no es un virus común y corriente”

Lennyn Bonilla
Spanish Red Cross
A dilemma between staying home or risking to Help

Most of the regions in the Philippines, if not all, are already under the Enhanced Community Quarantine which corresponds to… Read more “A dilemma between staying home or risking to Help”

Renz Jan D. Ontal
Philippine Red Cross
This virus which I haven’t seen with my eyes frightened me

I’m a young Red Crescent Çanakkale volunteer İslam Akçin. I have a Young Red Crescent Çanakkale volunteer for about a… Read more “This virus which I haven’t seen with my eyes frightened me”

İslam Akçin
Turkish Red Crescent
Nascite e Rinascite

Per noi di Croce Rossa Italiana comitato di Lecce 🕊 è il tempo della gentilezza …oggi più che mai… e… Read more “Nascite e Rinascite”

Mimma Antonaci
Italian Red Cross
Fighting doesn’t mean you’re not scared, for the contrary – you use your fear for something positive

When I joined the Red Cross I learned about the 3 F’s of Emergency: the so-called Fight-Flight-Freeze response. Flight stands… Read more “Fighting doesn’t mean you’re not scared, for the contrary – you use your fear for something positive”

Susana Costa
Portuguese Red Cross
I’m proud to be part of the Red Cross and Red Crescent Movement COVID-19

In the three months of 2020, our work has changed, and the work is not like a normal office rhythm,… Read more “I’m proud to be part of the Red Cross and Red Crescent Movement COVID-19”

Aisuluu Kangeldieva
The Red Crescent of Kyrgyzstan Society
To see the light at the end of the tunnel is a necessity

What has been your experience of volunteering in COVID-19? Tell us your story? My name is Monica Bononi and I’m… Read more “To see the light at the end of the tunnel is a necessity”

Monica Bononi
Italian Red Cross Society

Psycho Social Support

Right now, it’s easy to feel isolated, lonely, scared, and frustrated. You’re likely asking, “When’s all this Coronavirus stuff going to end?” “When can I get back to the way things were just last month?” Right now, it feels like life is uncertain, but one thing is undeniable (whether we acknowledge it or not), the need for human connection – even in a world of self-isolation and quarantine. And here’s how different RCs are enabling connections and social linkages between people who are isolated.
Inspired by the actions of the Italian Red Cross implemented during the first weeks of the crisis, the French Red Cross has set up an exceptional solidarity concierge system: «Red Cross Chez Vous». Anyone confined to social isolation can call 7 days a week from 8am to 8pm on 09 70 28 30 00 to benefit from a warm and reassuring support from a professional psychological help; reliable information on the situation – the possibility of ordering basic necessities (food, hygiene and maintenance products, medicines that Red Cross volunteers will deliver to them safely the next day.

Australia offers a volunteer phonecall service called Telecross, which is a daily phone call from a volunteer to check on the wellbeing of those experiencing vulnerability, increasing our response with this to meet the needs of those vulnerable and in quarantine. This is implemented through technical systems that allow for telephone outreach to be conducted by Red Cross people working remotely.

And finally, not just limited to those isolated or vulnerable, the American RC recognising that even us as Red Crossers need the same social support, initiated Project Wellness where Red Crossers call other Red Crossers to see how they’re doing. This is a purely optional volunteer and employee activity for those working remotely to join in if so inclined. This activity to make calls may be conducted at one’s convenience; there’s no deadline.
The ask is simple. Receive a list of volunteers to call and say, “Hi, this is ____, and I just want to see how you’re doing”…and let the conversation take it from there. It’s like calling your Aunt Betty in another state. If you enjoy talking on the phone, this can break up the stretch of undetermined ‘at home’ days, and encourage team building and experience sharing.

April 3, 2020
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